Privacy Policy

1. Introduction

Finoragroup ("we", "us", or "our") operates the website finoragroup.ae. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of personal information:

• Identity Data: Full name, nationality, date of birth
• Contact Data: Email address, phone number, postal address
• Financial Data: Salary, loan requirements, employment status (as provided voluntarily through our enquiry forms)
• Technical Data: IP address, browser type and version, time zone, pages visited
• Usage Data: How you use our website, pages you visit, time spent
• Marketing Data: Your preferences for receiving marketing communications from us

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide the financial services you have requested
• Match you with suitable banking and financial products
• Send you information about our services (where you have consented)
• Improve our website and services
• Comply with legal and regulatory obligations under UAE law

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Banks and Lenders: Only with your explicit consent, to process your financial application
• Service Providers: Trusted partners who assist in operating our website and business (under strict confidentiality agreements)
• Regulatory Authorities: As required by UAE law

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption for all data transmissions.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies we use include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Google Analytics to understand how visitors use our site

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable UAE law. Enquiry data is retained for up to 2 years unless you request deletion.

8. Your Rights

Under applicable UAE data protection regulations, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us at info@finoragroup.ae.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a revised date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Finoragroup
Office # 12 Al Garhoud Center, Garhoud Dubai, UAE
Email: info@finoragroup.ae
Phone: 045700328